Business Support Assistant Vacancy




HOURS: PART TIME – 0.5 FTE (hours negotiable)  

CONTRACT: 12 MONTHS FIXED TERM (may be extended/permanent contract) 

SALARY:   £20,000 – £23,500 PRO RATA (based on a 35-hour week) 



The Role 

We are looking to expand the Emotion Works Team and are seeking an experienced sales and marketing administrator for the role of Business Support Assistant.  The Business Support Assistant role is varied and rewarding and involves providing a high level of customer service and marketing administrative support to ensure potential and existing Emotion Works’ customers receive a first-class experience.    

Strong interpersonal and communication skills are key as the Business Support Assistant will liaise with customers directly on the phone and by email and will be expected to take responsibility for the majority of customer enquiries during their working hours.    

Being able to multi-task as well as prioritising workload is essential for the role and the Business Support Assistant will be a key member of the Business Support Team as well as working directly with the Director to support marketing plans.  An excellent knowledge of MailChimp (or similar) and social media platforms is therefore required. 


Link to full job description 


About Emotion Works 

Emotion Works was set up as a Social Enterprise (Community Interest Company) in 2013 by the Founder/Director, Claire Murray.  The organisation has grown over the years due to the success and positive reputation associated with Emotion Works products and services and in order to ensure first class customer service, the team has also expanded to include Business Support and Practice Support (Schools Advisors).   


What we offer 

Interesting and rewarding work with a supportive and engaged team.  

Flexibility in working arrangements, which includes homeworking if requested (following the lifting of COVID restrictions). All the Emotion Works Team are currently working from home. 

A salary of £20,000 – £23,500 (pro rata) depending on experience. 

12-month fixed term contract, which may be extended or become a permanent role. 

A Family Friendly employer with supportive policies and arrangements in place 

28 days holiday (increasing with length of service) and 9 public holidays, which are pro-rated for part time hours. 

Nest Pension Scheme 



To apply, please email your CV with a covering letter to in word or PDF format. 

Your covering letter should include information about why you are interested in the role and how your sales and marketing experience would benefit Emotion Works.  Please also provide information on the hours and days you are interested in working from Monday to Friday. 

Closing date for applications is 5pm on Friday 18th June 2021. 

If you have any questions or require additional information, please don’t hesitate to get in touch using the email address.